Reference

How We Protect Your Privacy on republik poker

Your account, payment details and personal information are protected by clear, transparent practices.

Transparent data handlingSecure payment processingAccount verification only
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republik poker How We Protect Your Privacy on republik poker
GET IN TOUCH

How to Contact Us About Your Privacy

Live Chat Reach our support team on the lobby chat widget during operating hours. Ask about your data, request account changes or report privacy concerns. Response time usually under 5 minutes.
Email Support Send privacy questions to our support address. Include your account username and describe what data access or deletion you need. We reply within 24 hours.
Account Settings Update your personal details, email and phone number directly in your account. Go to Account > Profile to review what we hold on file.
SECURITY & YOUR RIGHTS

Data Security, Cookies & Account Control

Encrypted Deposits

When you send money through DANA, OVO, GoPay or QRIS, we use SSL encryption to protect transaction data. Your payment details never sit unencrypted on our servers.

Cookie Policy

We use cookies to remember your login, game preferences and safe-play settings. Cookies expire after 30 days of inactivity. You can clear them anytime via your browser settings.

Account Access Rights

You can download a complete copy of your account data — deposits, withdrawals, game history and personal details — by requesting it from support.

Data Deletion

Close your account and request permanent deletion of personal data. We retain minimal records for dispute resolution and anti-fraud compliance as required by law.

Password & 2FA

Set a strong password on account creation. Enable two-factor authentication in Account > Security to prevent unauthorized login attempts and withdrawals.

Withdrawal Verification

Before we send money back to your DANA, OVO, GoPay or QRIS account, we verify your identity and confirm the destination matches your account records.

Frequently Asked About Your Data

We collect your name, email, phone number, date of birth and identity verification documents to comply with local law. For payments, we also store your DANA, OVO, GoPay or QRIS account details to process deposits and withdrawals. Game activity, login history and chat messages are logged for security.

We retain your account data for 12 months after closure to handle disputes, refunds and comply with regulatory record-keeping. After that, we delete personal information unless local law requires longer retention. Account ID and withdrawal history may be kept for compliance.

Yes. Contact support via live chat or email and request a data access report. We'll send you a file with your name, contact details, deposit history, withdrawal records, game logs and any other information we hold. Request usually fulfilled within 5 working days.

Your payment details are encrypted during transmission and stored securely. We do not share your payment credentials with third parties. Each deposit and withdrawal goes through fraud checks. If suspicious activity occurs, we'll contact you immediately via your registered phone or email.

You can close your account in Account > Settings and request permanent deletion. After closure, we delete most personal data within 30 days, keeping only transaction records needed for disputes and compliance. Contact support if you need expedited deletion.

No. We do not sell your personal data. We share information only with payment processors (DANA, OVO, GoPay, QRIS), local authorities when required by law, and our support staff on a need-to-know basis. Your account is yours alone.

Cookies remember your login, game preferences and safe-play choices. They expire after 30 days of inactivity. You can disable cookies in your browser settings, but you'll need to log in each time. Some features may not work as smoothly without them.

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